About Me

I use data analytics to enhance the performance of complex systems in business, especially workforces and marketplaces.  I use mathematical modeling, empirical analysis, and algorithms.

 

My recent interests include designing empirical studies and algorithms that use live, biometric wearable sensors to predict and prevent burnout and fatigue for workforces performing critical services, such as intensive care nurses and fighter jet pilots.  I previously developed and applied analytics and algorithms that shield the productivity of some of the world's largest factory workforces against the disruptive effects of their worker turnover.

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I am also especially interested in marketplaces and marketplace technologies that reshape how we work, find and deliver services, and consume.

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I have worked with or advised partners including Apple, Penn Medicine, JD.com, eBay, Facebook (Meta), and Upwork.